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Privacy Policy

Last Updated: November 2023

Flourish Pregnancy Services is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flourishpregnancyservices.co.uk (the "Website").

Information We Collect

  1. Personal Information: We may collect personal information such as your name, email address, and other contact details when you voluntarily provide them to us through forms on the Website, phone, email and social media.

  2. Payment details (including credit card information) 

  3. Comments, feedback, product reviews, recommendations.

  4. Automatically Collected Information: Like many websites, we may automatically collect certain information about your device and browsing activity using cookies and similar technologies. This information may include your IP address, browser type, operating system, and other technical details.

  5. Medical and health information: When booking services through this website, you will be required to disclose information about your general health, medical history, and pregnancy details. 

The Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To provide and maintain the Website.

  2. To fulfil services booked with Flourish.

  3. To improve the Website and customize your experience.

  4. To send you updates, newsletters, and other communications that may be of interest to you.

  5. To respond to your inquiries and provide customer support.

  6. To comply with laws and regulations.

We may contact you regarding your care, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, social media and postal mail.

Cookies and Analytic Data

View our cookie policy here.

If you use any of the social links on the website, personal information on your profile may be included in data analytics.

Disclosure of Your Information

We may share your personal information with third parties only in the following situations:

  1. With your consent.

  2. To comply with legal obligations.

  3. To protect and defend our rights and property.

  4. To ensure safe and effective Midwifery care.

Your Choices

You have the right to:

  1. Access, Update, or Delete Your Information: You may request access to, update, or delete your personal information by contacting us at hello@flourishpregnancyservices.co.uk.

  2. Opt-Out of Communications: You can opt-out of receiving promotional emails from us by following the instructions provided in those emails.

Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Children's Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Please review the policy periodically for changes.

Contact Information

If you have any questions about this Privacy Policy, you can contact us at hello@flourishpregnancyservices.co.uk.

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